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1. you will hear a woman talking about an item she wanted to by. What did she feel?

   B. dissatisfaction

2. You will hear someone introducting a TV programme. Who's going to talk about advertising?

   B. a market researcher

3. You will hear a woman speaking on the phone. Where is she phoning?

   C. the Lost Property Department

4. You will hear someone talking about a competition. Where will the reports be sent to?

   A. a television channel

5. listen to the woman on the phone. Why is she calling?

   A. to express her disappointment

6. you will hear someone talking about advertising. How does he feel?

   C. annoyed

7. You will hear two people talking together. What are they talking about?

   B. the best buys in town

8. you wilòl hear two people talking. What are they going to buy?

   B. a particular brand of cereal.