The Individual’s Expectations on Competence Development in a Transnational Organization by Karolina Fredén and Fredrik Nilsson.


The turmoil caused by the new demands of globalization has forced multinational companies to rethink their traditional worldwide strategic approaches.
The new strategies haveresulted in reviews and questioning of the organizational structures and processes used to manage worldwide operations. A major part of this management is to develop the competences the company needs. To be able to develop the employees’ competence is important for companies such as IKEA's Trading Area South East Asia (TASEA). Therefore TASEA has to understand the factors that influence the employees’ expectations regarding competence development.

Purpose: The purpose of this thesis is to understand the individual’s expectations on competence development in TASEA and give recommendations to improve the conditions for competence development.

Method: This study has been conducted as a case study of the TASEA organization.
It is based on interviews with 29 members of the purchasing teams and 3 members of the top-management. The empirical research was conducted on site in the Bangkok, Jakarta and Ho Chi Minh City offices.

Result: The view of competence differs a lot between theories, management and the individual employee. A number of conflicts have been analyzed and some practical suggestions have been presented in the case of TASEA.